At Futuravex, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We collect information such as your name, email address, payment details, and browsing activity to enhance our services and process transactions.
2. How We Use Your Information
Your information is used for:
- Processing and delivering your orders
- Sending promotional emails (with your consent)
- Enhancing website functionality and security
3. Data Protection
We utilize encryption and secure technology to protect your data. Despite our best efforts, no method of transmission over the internet is 100% secure.
4. Sharing Your Information
We may share your personal data with trusted service providers such as payment processors, shipping partners, or legal authorities, if required.
5. Cookies and Tracking Technologies
We use cookies to improve your user experience. You can adjust cookie preferences in your browser settings.
6. Your Rights
You have the right to access, correct, or delete your personal information. You can also opt-out of marketing communications by contacting us.
7. Data Retention
We retain personal data for as long as necessary for the purposes outlined in this Privacy Policy, or as required by law.
8. Children’s Privacy
Our website is not intended for children under 13 years old, and we do not knowingly collect information from children.
9. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page.
10. Contact Us
If you have any questions, concerns, or requests regarding these Legal Terms or the Services, please contact us using the following details:
Store Address: 377 Broadway, New York, NY 10013, United States
Business Address: S106 Vinhome Smart City, Tay Mo, Nam Tu Liem, Ha Noi, Viet Nam
Email: support@futuravex.com
Phone: +1 (323) 484-8220
Support Hours: 8:00 AM – 5:00 PM (EST) (Mon – Fri)
We are a global business with fulfillment in the US and customer support based in Vietnam. Our US return center is located at 377 Broadway, New York, NY 10013, United States.