Privacy Policy

At Futuravex, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect information such as your name, email address, payment details, and browsing activity to enhance our services and process transactions.

2. How We Use Your Information

Your information is used for:

• Processing and delivering your orders
• Sending promotional emails (with your consent)
• Enhancing website functionality and security

3. Data Protection

We utilize encryption and secure technology to protect your data. Despite our best efforts, no method of transmission over the internet is 100% secure.

4. Sharing Your Information

We may share your personal data with trusted service providers such as payment processors, shipping partners, or legal authorities, if required.

5. Cookies and Tracking Technologies

We use cookies to improve your user experience. You can adjust cookie preferences in your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can also opt-out of marketing communications by contacting us.

7. Data Retention

We retain personal data for as long as necessary for the purposes outlined in this Privacy Policy, or as required by law.

8. Children’s Privacy

Our website is not intended for children under 13 years old, and we do not knowingly collect information from children.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

10. Contact Us

If you have any questions, concerns, or requests regarding these Legal Terms or the Services, please contact us using the following details:

Store Address: 377 Broadway, New York, NY 10013, United States

Business Address: S106 Vinhome Smart City, Tay Mo, Nam Tu Liem, Ha Noi, Viet Nam

Email: support@futuravex.com

Phone: +1 (323) 484-8220

Support Hours: 8:00 AM – 5:00 PM (EST) (Mon – Fri)

We are a global business with fulfillment in the US and customer support based in Vietnam. Our US return center is located at 377 Broadway, New York, NY 10013, United States.